Refund Policy for Baltimore Business Suite

Last updated: 24 December, 2025

Thank you for choosing Baltimore Business Suite. We value your trust and strive to deliver high-quality business solutions and services. This Refund Policy outlines the terms under which refunds may be granted for purchases made through our website baltimorebusinesssuite.com.

By using our services, you agree to the terms of this Refund Policy.

1. General Policy

All payments made to Baltimore Business Suite are final unless otherwise stated in this policy.
Because our services often involve time, expertise, and customization, refunds may be limited or unavailable depending on the service provided.

2. Refunds on Digital Services

Our services may include consulting, digital deliverables, strategy sessions, business planning, or other professional services.

2.1 Non-Refundable Services

Due to the nature of digital and consulting services, the following items are non-refundable once delivered or work has begun:

Business consulting or strategy sessions
Digital templates, documents, or downloadable content
Customized reports or service deliverables
Marketing, branding, or advisory services
Subscription-based services already accessed
Any service where significant time or resources have already been used

3.2 Refund Eligibility (If Applicable)

A refund may be granted only if:

No service work has started
No digital files, reports, or deliverables have been provided
You request a refund within 48 hours of purchase
A duplicate payment or billing error occurred

3. Subscription Services (If Offered)

If your plan renews automatically:

You may cancel anytime to prevent future charges.
Fees already charged for a subscription cycle are non-refundable.

If you were incorrectly charged due to system error, we will issue a refund upon verification.

4. Refunds for Booking / Consultation Appointments

For appointments that require booking:

Cancellations must be made at least 24 hours before the scheduled time.
Missed appointments or last-minute cancellations are not eligible for refunds.

Rescheduling may be available at our discretion.

5. Processing Time for Approved Refunds

If your refund is approved:

Refunds will be issued to the original payment method
Please allow 5–10 business days for processing, depending on your bank or payment provider